What We Offer

The Problem Nobody Talks About. 

You know the feeling.  You finally hired a contractor to fix that critical issue in your home.  Their referrals and conversation is convincingly speak of capable their price is fair and you really you relieve to have help then reality hits the door they install doesn’t fit the part they ordered is wrong and now you need to replace the entire piece the entire part the entire system to sit in your space a weeks work that should take 2 hours stretches into 2 months what should you have what should have been simple returns turn into costly nightmares not because of bad intentions but because of disorganized operations well for Value more care of the founder of George Services these weren’t just frustrating home repair experiences they were a wake up call behind each mishap was a skilled trades person who knew their craft but struggled with the business side the planning the follow through the systems that turn good work into great service became great nightmares 

Okay so those nightmares they were not because of bad intentions but because of disorganized operations but very skilled trade worker well for Valerie finding Joe watt Services these weren’t just frustrating home repair experiences they will wake up call behind each of the mishaps that she experienced was a skilled trades person who knew their craft but struggles with the business side between planning to cover the job between planning to do the follow-up and City expectations and between planning to get the systems and the material they needed they turned good work into great service that became a great disappointment where she saw talented people losing clients small businesses closing their doors communities losing Services they desperately needed and she knew something had to be done the community lost services that they desperately needed .

Okay so this matters it matters a great deal but why does this matters it matters a lot more than you think see small businesses aren’t just businesses they are the heartbeat of most communities. When a local agency drives it creates jobs for young people creates Goodwill stability the neighbors know each other becomes a staple and a great sense of well-being for the community but when it’s when the jobs are gone the businesses are closed is okay let’s stop this.

Okay so when a local agency thrives it creates jobs for young people in the neighborhood when it’s organized and professional it earns trust to repeat customers when it grows it brings the ability to families and vitality to the streets that might otherwise be desolate and other and otherwise struggle. But here’s the hard reality according to the Small Business Association most businesses fail within 5 to 10 years not because the owners lack skill or passion but because they’re drowning in chaos and missing paperwork. They’re not organized, they didn’t plan, they don’t have forecast inconsistent processes, no clear systems to handle planning for growth and that becomes a problem. So in these businesses failed the Ripple effects, devastates communities, jobs disappear, young people leave to find opportunity elsewhere, neighborhoods decline economically creating conditions with social problems take root and grow well value the cycle can be broken she believes the skilled trade professionals deserve to succeed because their work and service is so desperately needed.

She believes communities deserve thriving local businesses and she believes chaos is a choice we can stop making but the guy is then someone who becomes who’s been there not just speaking from Theory but I’ll be believes that the door. Okay so that we didn’t build your services from Theory she built it from 24 years of experience working in Fortune 500 companies supporting a lot of projects where it took care where she looked making order out of chaos and high pressure environments. At a Fortune 100 Financial Services firm she manage operations for teams handling millions of dollars in transactions to deal with angry clients, complex regulations, and systems that same design to fail she learned that success isn’t just about technical skills, it’s about staying calm under pressure, building trust, setting healthy expectations, operating through consistency, and creating processes that work even when things get difficult.

There’s one story that really stands out. There’s a client furious about a required transaction it was a regulation that had to be met, so while the client was not pleased and was verbally attacking not only the sales team, she was borderline hostile making every interaction painful for three years manage the clients anger with patience or professionalism never taking it personally always focusing on moving the process forward because it was the goal and something the client needed to meet. The one to the class has been called I want to thank you he said you’ve been so helpful to my wife I’d like to work with you to bring my assets to your company you’ve been very helpful the call that call brought $360,000 into the business line but more importantly it taught Valerie a critical lesson – success comes from helping people achieve what they need even when they’re presenting their worst selves and have the worst emotional outbreak. Outburst especially then it’s important to help them get what they need accomplished over her career value of help help clients Valley Health help reduce. 

Well value has helped clients reduce client complaints by 90% to simple website improvements she’s cut report preparation Time by 83% by redesigning a process with a third party vendor she’s managed over a thousand client transactions while supporting a sales team of 10 that closed $125 million annually sales she’s on her project management Institute certification to formalize what you’ve been practicing throughout the years expectations consistently following up good expect good communication and continual follow-up she’s built tracking systems to so reliable that her team was able to 

She learned how to take messy, overwhelming situations and reate clear, manageable systems.  How to document procedures so anyone can follow them.  How to spot problems before they become crises.  How to build teh operational backbone that let skilled people focus on their crft instead of drowingin administrative frustration.

JOeaud services exist to give independent small and mid-size agencies what large corporations take for granted: efficient operations, organized administration and consistent workforce training. 

This isn’t about becoming corporate. It’s about becoming sustainable. Keep the character, quality and unique deliverables.  Add documented, repeatable, consistent follow-through and keep growing. 

We understand that you didn’t start your agency to manage spreadsheets, and write procedures.  You started it because you were excellent at what you do– whether that is skilled trades, teaching kids or adults, preparing for events, making the best deserts or delivering equipment and materials cross town and cross country. You like what you do.  That is valuable work your community can rely on. 

But here is what valerie also kows:  excellence without organiztion eades to burnout.  Skill without systems leads to failure.  And whe your agency fails, your community loses something irreplaceable. 

Joeaud Servcies provides whether that’s operations consulting, training program development, RFP preparation support, documenting how the office operates or the Done-for-You setup. 

What makes Joeaud Servcies different is Valerie’s unique approach  She wants to a) fully understand your business goals, how you operate and  partner with you to get those steps take care of.  She takes the journey with you.  She doesn’t hand you a 150 page manual and point to pages from afar. 

She seeks to understand your reality.  She has seen first hand how small operational failures cascade into major problems. (Case studies to come)

Builds practical systems that   are used.  Nothing theoretical, only customized procedures that work in real world conditions. 

Focus on sustainability – creating processes the business can actually use and maintain as they grow. The functions grow with the company.